Great quality, excellent ethics, and attentive representatives
When I placed my order, I accidentally refreshed my page which reset my Merv number from 13 to 8 which I did not intend to purchase; therefore, I immediately emailed the company to request cancellation and my card not to be charged. I proceeded to order 4 Merv 13 filters. However, the company did not receive the cancellation request, so upon noticing the double charge, I called the company to explain what occurred resulting in the company refunding the charge for the Merv 4. I have recommended Filterbuy to a friend if mine who will soon need a filter and I will continue to recommend the company as well as make my purchases here. In addition, the pricing is reasonable and of great quality.